WebAug 16, 2024 · Hospital & Health Care – The average NPS of the Hospital and Health Care industry is 75. The main player in the industry is DPC Health Care, with an NPS score of 98. Computer Products & Network Security – 34 is the NPS benchmark for those in a particular industry. The highest NPS is 98, which belongs to Fractal. WebIn addition, in their first year of eligibility for a Medicare Advantage performance star rating from the Centers for Medicare and Medicaid Services (CMS), both of our eligible plans (Florida and Texas) were awarded 4.5 stars out of a possible 5, a remarkable achievement, as only about 5 percent of Medicare Advantage plans achieve a 4.5 star …
What is a good NPS Score (2024 Benchmark) by Sushant ...
WebNet Promoter Score Definition. The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand. WebNov 28, 2024 · The odds of a healthcare organization receiving an ‘excellent’ brand rating are more than nine times higher when healthcare consumers report that everyone treated them as unique. Market Insights data also shows that the odds of being a Net Promotor Score (NPS) Promoter are 12 times higher when patients report that everyone treated … sherlock holmes tv series first episode
What is Net Promoter Score (NPS) Definition and Examples
WebSep 13, 2024 · How to measure NPS: The respondents are categorized into three categories, namely Promoter: Customer giving a score of 9 or 10 Passive: Customer giving a score of 7 and 8 Detractor: Customer... WebNPS Digital CX Social Connect Survey Software Popular Use Cases Social Listening Digital Customer Service Sales and Retention Intelligence Quality Management Voice of the Customer Account Management EMPLOYEE XM Attract and retain talent. Increase engagement. Improve productivity. Overview Watch Demo Products Employee … WebOscar Health's Net Promoter Score (NPS) is a -3 with 35% Promoters, 27% Passives, and 38% Detractors. Net Promoter Score tracks whether Oscar Health's customers would recommend using the product based on a scale of -100 to 100. Oscar Health Overall NPS -3 NPS Oscar Health NPS Trend -50 0 50 100 How Other Brands Compare square recessed fixtures